Support Resources for University of Scranton Online Students

Pursuing a graduate degree online offers flexibility and convenience, allowing you to advance your education while balancing work, family and other commitments. It can be a daunting endeavor, but at The University of Scranton, you’re not expected to navigate your academic journey alone.

A comprehensive network of support services is designed to help you stay connected, overcome challenges and achieve your goals from the first day of classes through graduation.

Whether you're considering an online master's degree, certificate program or doctoral program, here's a closer look at The University of Scranton resources available to help you succeed.

Personalized Academic Advising

Graduate school is a significant investment of time and energy, which is why personalized academic advising is an essential part of the online student experience at Scranton.

Program faculty serve as academic advisors and mentors. They work closely with our students to help them understand program requirements, plan their course schedules and stay on track toward graduation. There are also student services coordinators who offer guidance on University policies, registration processes and academic resources.

Having a dedicated point of contact ensures that online learners have access to the support they need, even when they are studying from a distance.

Writing Assistance for Graduate-Level Success

Strong communication skills are essential in graduate education, and many assignments require advanced academic writing, research papers and professional presentations.

Scranton’s Office of Student Support and Success provides writing support services that help students develop and refine their writing skills. Writing specialists can meet virtually with online graduate students and help them with tasks like:

• Breaking a large writing project into smaller sections
• Creating a timeline of work
• Organizing ideas
• Strengthening arguments
• Improving clarity
• Citing sources correctly

These services not only support success in individual courses but also help students develop professional communication skills that can benefit them throughout their careers.

Virtual Library Resources at Your Fingertips

One of the most valuable resources available to graduate students is access to scholarly research and academic materials. Online students at Scranton can take advantage of extensive virtual services at our Weinberg Memorial Library, which offers access to more than 150 electronic databases, more than 800,00 e-books, thousands of electronic journals and other research tools.

These resources allow students to conduct in-depth research from virtually anywhere, making it easier to complete coursework, capstone projects, theses and other academic requirements. Library staff are also available to assist with research strategies, database navigation and locating specialized resources. There’s also a live “Ask a Librarian” chat feature on the library’s webpages.

With a wealth of information available online, students can conduct rigorous academic research without needing to visit campus.

Reliable Tech Support When You Need It

Technology plays a central role in online learning, and The University of Scranton is committed to ensuring students have a smooth, productive experience in the virtual classroom.

Our online graduate students have access to technical support services that help with our Brightspace Learning Management System, University email accounts and other technology-related questions.

Whether it's troubleshooting a login issue or resolving technical challenges before a student’s assignment deadline, Scranton’s Technology Support Center helps online students stay focused on learning rather than technology concerns.

Staying Connected in an Online Learning Environment

One concern that prospective online students often have is whether they will feel connected to their university community. At Scranton, support services are designed to create meaningful connections between students and their professors and classmates.

Through regular communication with advisors, virtual academic resources and collaborative learning opportunities embedded in courses, students remain engaged and connected throughout their graduate experience. These resources help foster a sense of belonging while ensuring students have access to the assistance they need when questions or challenges arise.

Invest in Your Future with Confidence

Choosing an online graduate program is an important decision, and having the right support system can make all the difference. The University of Scranton's commitment to academic advising, technical assistance, virtual library access and writing support helps create an environment where online graduate students can thrive.